Will Storyworth edit my book before printing it?

We do not review or edit books before printing them.  Therefore, it's important to take time to thoroughly review your cover and book interior for mistakes.  If you have trouble fixing something, please contact us for help before you place your order.  We are happy to assist you!

How long does it take to receive books?

With standard shipping, hardcover books take approximately 10 business days to deliver from the day they are ordered. We also offer economy and expedited shipping. Our shipping estimator and book order page will give you a more precise estimate based on your shipping address, but note that these are estimates only and that we cannot guarantee shipping or delivery dates at this time.

How do I track my order?

After placing an order, you should receive an email with tracking information as soon as the order ships. You can also find a link to tracking information from your billing page. To access your billing page, log into the site, and click on your name in the top right to open a menu. Click on “Manage account”, and next click on “View complete billing history”. You should see a list of orders you've made on Storyworth, and you can click on the relevant order to access more details. If you have any trouble with the tracking link or if something seems amiss, feel free to contact us.

What if my book arrived damaged?

We're sorry your book arrived with damages. Please contact us at hello@storyworth.com so that we can make it right.

Note: please take the time to carefully review your book’s interior preview before ordering, as we cannot offer reprints for errors that were present in the preview.